About Wise Pirates
Wise Pirates is a leading Digital, Tech, and AI Business Partner, operating in over 80 countries from Portugal. With a team of 100+ professionals, we are a Martech-independent agency at the forefront of innovation in Southern Europe. Our ambition is to lead an AI-first marketing ecosystem, blending human creativity with the power of artificial intelligence.
We are dynamic, forward-thinking, and driven by data, automation, and meaningful customer experiences. We believe that our people are our most valuable asset, and we are committed to fostering a culture where they can grow, innovate, and thrive.
About the role:
We are looking for an Agentic & Low-Code Specialist passionate about designing and implementing scalable, intelligent, and interconnected business workflows. This role sits at the intersection of process automation, AI integration, and system connectivity.
The ideal candidate is highly proficient in low-code/no-code (LCNC) automation platforms (like n8n, Make, and Zapier), has a strong grasp of APIs and data integration, and possesses the creativity to translate complex business requirements into efficient, autonomous solutions. A key focus of this role will be leveraging AI Agents and Large Language Models (LLMs) to create sophisticated, human-in-the-loop workflows that drive significant operational efficiency across marketing, operations, and product development.
You will be a key driver of digital transformation, working closely with cross-functional teams to identify bottlenecks, architect solutions, and ensure our automations are robust, maintainable, and aligned with our strategic goals.
Key Responsibilities:
Workflow Design & Development: Architect, build, and deploy complex, multi-step automated workflows using LCNC platforms (n8n, Make, Zapier, etc.) to integrate disparate systems (CRM, Marketing Automation, Databases, internal tools).
System Integration: Manage and utilize REST APIs, Webhooks, and native connectors to ensure reliable data flow and system connectivity.
Process Optimization: Proactively identify manual, repetitive, or bottleneck processes across the organization and design automated solutions that improve speed, accuracy, and scalability.
AI Agent Development: Embed and orchestrate AI Agents, LLMs (e.g., OpenAI, Anthropic), and specialized AI services into workflows for tasks such as data enrichment, content generation, classification, and decision-making.
Human-in-the-Loop (HITL): Design robust workflows that incorporate human validation and intervention points to manage uncertainty and maintain quality in AI-driven processes.
Prompt Engineering: Apply advanced prompt engineering techniques to maximize the efficiency and reliability of LLMs within automations.
Data Handling: Ensure effective data organization, manipulation, and transformation (ETL principles) within workflows using tools like Google Sheets, Airtable, or Supabase.
Monitoring & Optimization: Establish monitoring protocols for running automations, troubleshoot issues, and continuously optimize workflows for performance, cost-efficiency, and error reduction.
Documentation & Governance: Create clear, standardized documentation for all automated processes and contribute to the governance framework for LCNC platform usage.
What we are looking for
Proven experience (2+ years) delivering complex process automations with low-code/no-code platforms (e.g., n8n, Make, Zapier, Workato, or Power Automate).
Expertise in System Integration: Deep understanding and practical experience with REST APIs, Webhooks, OAuth2, API key management, and JSON data structures.
Knowledge of AI Integration: Familiarity with integrating and utilizing AI services/APIs (e.g., OpenAI Assistants API, Dify, LangChain) within automated workflows.
Data Transformation Skills: Strong ability to clean, structure, and manipulate data within automation tools and external platforms (e.g., Google Sheets, databases).
Familiarity with Google Workspace automations (Sheets, Docs, Gmail, Drive) for internal efficiency projects.
Understanding of ETL (Extract, Transform, Load) principles in the context of workflow automation.
Behavioral Skills
Business-First Mindset: Ability to effectively connect automation efforts directly to measurable business goals and ROI.
Analytical Problem Solver: Highly skilled at deconstructing ambiguous, complex operational problems into structured, automatable steps.
Agility & Iteration: Embraces an MVP (Minimum Viable Product) mindset, testing and deploying solutions rapidly and iteratively.
Cross-functional Communication: Excellent ability to communicate technical architecture and process flows clearly to both technical developers and non-technical business users.
Curiosity & Adaptability: Eager to explore and master new tools, particularly within the fast-evolving landscape of Generative AI and automation technologies.
Kindness: At Wise Pirates we promote and admire kindness, independently of rhythm, intensity and efficiency.
Analytical Mindset : We are looking for someone that is capable to put data first and is obsessed with analytical initiatives and insights building, always with client satisfaction and business results in mind;
AI Readiness: Interest and nativeness in using AI as a partner to deliver efficient value, respecting security and privacy regulations;
Innovation Lover: Someone seeking for permanent growth and desiring to be part of innovative solutions
Results-Oriented Zeal: An unwavering commitment to the client's bottom line. You are expected to push boundaries, not just to secure environments, but to optimize them, chasing best overall performance and business goals to deliver maximum value in every interaction.
Nice to Have:
Experience with RPA (Robotic Process Automation) tools (e.g., UiPath, Power Automate Desktop).
Basic knowledge of relational or non-relational databases (SQL, Supabase).
Prior experience in MarTech, digital operations, or working with enterprise agentic frameworks.
Relevant platform certifications (e.g., n8n, Make, Zapier).
Experience with final clients in an agency our consultancy company role;